Legal

Privacy Policy

Data controller. Velvet Company, d.o.o., Dunajska cesta 136, 1000 Ljubljana, Slovenia. Email: info@velvetcompany.si.

What we collect

  • Information you submit via the contact form (name, company, email, phone, asset details, message).
  • Server logs (IP, user-agent, timestamps) for security and performance.
  • Anonymised analytics, only with your consent.

Legal basis

Consent (GDPR Art. 6(1)(a)), legitimate interest in operating the website (Art. 6(1)(f)), and pre-contractual measures where applicable (Art. 6(1)(b)).

Retention

Inquiry submissions are retained for up to 24 months. Server logs for up to 30 days. Cookie preferences are retained until withdrawn.

Recipients / processors

EU-based hosting, transactional email, anti-spam, and (only with consent) analytics providers. A list is available on request.

Your rights under the GDPR

Access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with the Slovenian Data Protection Authority — Informacijski pooblaščenec.

Last updated: May 2026.