Service A
Hotel Asset & Operations Management
Scope
- Full operational oversight and execution support
- Budgeting, cost control, and performance reporting
- SOPs, staffing structures, and quality control
- Owner-focused governance cadence and approvals
Deliverables
- Operating baseline + KPI framework
- SOP library (core operations)
- Monthly owner pack and annual review
- Staffing plan + scheduling principles
Engagement Retainer management Interim operations Advisory
Service B
Restaurant Operations & Concept Management
Scope
- Concept execution and operational supervision
- Costing, supplier coordination, and margin control
- Service standards and team training
- Profitability optimisation and performance routines
Deliverables
- Menu engineering and costing framework (where in scope)
- Supplier and purchasing controls
- Service standards and training plan
- Monthly performance reporting (with annual review)
Engagement Retainer management Launch support Turnaround
Service C
Pre-Opening & Setup
Scope
- Operational planning and readiness
- Recruitment and training
- Opening coordination and launch support
- SOP setup and vendor onboarding
Deliverables
- Pre-opening plan and timeline
- Hiring plan and role definitions
- Training and service-readiness checklist
- Opening-week operating playbook
Engagement Project-based (fixed scope) Hybrid with post-opening support
Service D
Strategic & Financial Consulting
Scope
- Operational audits and optimisation plans
- Cost structure and efficiency reviews
- Performance analysis and advisory support
- Governance and reporting system setup
Deliverables
- Audit report (risks, quick wins, roadmap)
- KPI dashboard specification
- Budget model and control routines
- Implementation plan (30 / 60 / 90 days)
Engagement Audit project Monthly advisory Board-style reporting support
Service E
Hospitality Investments & Lease-to-Operate
Scope
- Lease-to-operate and management-agreement structures
- Evaluation and negotiation support for owners and landlords
- Full-operation management under a clear governance model
- Due diligence and stabilisation planning
Deliverables
- Evaluation criteria and feasibility view
- Due diligence checklist
- Operating model and reporting cadence
- Stabilisation plan (first 90–180 days)
Engagement Case-by-case · subject to due diligence
Velvet Company operates under lease-to-operate or management agreements. We do not solicit capital investment from the public. Each opportunity is assessed case-by-case and is subject to due diligence and suitability criteria.
Geographic focus — Slovenia, starting with Ljubljana and surrounding areas.